extbo believes that gaming should always be fun — never a source of stress, debt, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a safe and enjoyable experience. Your well-being comes first, always.
Real-money gaming on extbo is strictly for adults aged 21 and above, in accordance with Philippine gaming regulations.
extbo is not just a gaming platform — we are a community built on trust. Responsible gaming is not a checkbox for us; it is woven into every part of how extbo operates, from the tools we build to the way our support team is trained.
extbo enforces a hard minimum age of 21 years for all real-money gaming activity. Every account goes through mandatory age verification before any deposit or gameplay is permitted. No exceptions, ever.
You are in control. extbo lets you set your own deposit limits, loss limits, and session time caps directly from your account settings — no need to contact support. Changes to lower limits take effect immediately.
If you need a break, extbo's self-exclusion feature lets you temporarily or permanently close your account. Once activated, self-exclusion cannot be reversed during the chosen period — your safety is the priority.
extbo sends periodic session reminders so you always know how long you have been playing and how much you have wagered. These pop-up notifications help you stay grounded and make informed decisions.
extbo's responsible gaming team actively monitors player behaviour patterns for signs of problem gambling. If we spot concerning activity, we will reach out proactively — because we would rather check in than stay silent.
Our support team is available around the clock via live chat. Whether you need help activating a limit, requesting self-exclusion, or just want to talk through your options, extbo support is always ready to assist.
extbo gives you a full set of tools to manage your gaming activity. Here is how each one works and how to activate it.
Set a maximum amount you can deposit per day, per week, or per month. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Cap the total amount you are willing to lose within a set time period. When your loss limit is reached, extbo will automatically suspend further wagering until the period ends. This is one of the most effective tools for staying in control.
Set a maximum session duration. When your time is up, extbo will display a reminder and give you the option to log out. You can also set a mandatory cool-down period between sessions to help maintain a healthy balance.
Choose a temporary break of 1 week, 1 month, 3 months, or 6 months — or opt for permanent self-exclusion. During exclusion, your account is fully locked: no logins, no deposits, no gameplay. Permanent exclusion cannot be reversed.
To activate any of these tools, log in to your extbo account and navigate to Account Settings > Responsible Gaming. All tools take effect immediately upon activation. If you need assistance, our 24/7 live chat support team is ready to help.
Use your registered email and password to access your account. If you have forgotten your credentials, use the password reset option on the login page.
Click on your profile icon in the top-right corner and select Account Settings from the dropdown menu.
Navigate to the Responsible Gaming tab within your account settings. Here you will find all available limit and exclusion tools.
Select your preferred self-exclusion duration — from a short break to permanent exclusion. Read the confirmation details carefully before proceeding.
Confirm your choice. Self-exclusion takes effect immediately. You will receive a confirmation email at your registered address. Your account will be inaccessible for the duration of the exclusion period.
Honest self-reflection is the first step toward staying in control. Read through the questions below and think carefully about your recent gaming habits. If you answer "yes" to two or more of these, it may be time to use extbo's responsible gaming tools or seek support.
Problem gambling can affect anyone — regardless of age, income, or background. Knowing the signs is the first step toward getting help.
For most players, gaming on extbo is a fun and entertaining pastime — a way to enjoy Teen Patti Joker with friends online, cheer on your favourite PBA team with a sports bet, or try your luck on Golden Leopard after a long day. That is exactly what gaming is meant to be: entertainment.
But for a small number of people, gaming can shift from a hobby into something harder to control. Problem gambling — sometimes called gambling disorder — is a recognised condition where a person feels compelled to keep gambling despite negative consequences to their finances, relationships, or mental health.
It is important to understand that problem gambling is not a character flaw or a sign of weakness. It is a behavioural condition that can develop gradually, and it responds well to early intervention. The sooner you recognise the signs and take action, the easier it is to regain control.
extbo takes this seriously. Our responsible gaming programme is designed to catch warning signs early — both through the tools we give you and through our own internal monitoring. We would rather have an awkward conversation with a player than watch someone spiral into financial difficulty.
Remember: Gaming should never be used as a way to earn income, escape problems, or cope with stress. If you find yourself gaming for these reasons, please reach out to extbo support or consider activating self-exclusion.
Protecting minors is one of extbo's most fundamental responsibilities. We enforce a strict 21+ policy across every aspect of the platform.
In the Philippines, real-money gambling is legally restricted to individuals aged 21 years and above. extbo fully supports and enforces this requirement. Every new extbo account must pass a mandatory Know Your Customer (KYC) verification process before any deposit or real-money gameplay is permitted.
During KYC, players are required to submit a valid government-issued photo ID — such as a PhilSys National ID, passport, driver's licence, or UMID card — that clearly shows their date of birth. Accounts where the holder is found to be under 21 years of age will be immediately suspended, all funds returned, and the account permanently closed.
extbo also encourages parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms. If you suspect that a minor has registered an account on extbo, please contact our support team immediately so we can investigate and take action.
Zero tolerance: Any attempt to circumvent extbo's age verification process — including the use of false identification — will result in permanent account closure and forfeiture of all funds, in accordance with extbo's Terms & Conditions.
You do not have to face a gambling problem alone. extbo encourages all players who feel they may need help to reach out — to us, or to professional support services in the Philippines.
The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for Filipino players. PAGCOR provides guidance, resources, and a self-exclusion registry for players who wish to be excluded from all PAGCOR-regulated gaming venues and platforms. Contact PAGCOR's responsible gaming office for more information.
The Philippine Department of Health operates a 24/7 mental health support line. If gambling-related stress, anxiety, or depression is affecting your daily life, trained counsellors are available to listen and provide guidance. Reach the DOH mental health hotline at 1553 (toll-free from any Philippine network).
Our responsible gaming support team is available 24 hours a day, 7 days a week via in-platform live chat. Whether you want to activate a limit, request self-exclusion, or simply talk through your options, we are here without judgment. You can also reach us by email at [email protected] — plain text, not a link.
A note on PAGCOR: extbo operates in the Philippine online gaming market and supports PAGCOR's responsible gaming framework. Players who wish to self-exclude from all regulated gaming platforms in the Philippines — not just extbo — are encouraged to contact PAGCOR directly to register for the national self-exclusion programme. extbo honours all PAGCOR self-exclusion registrations.
Most extbo players enjoy gaming responsibly every day. Here are some practical habits that help keep it that way.
Decide how much you are comfortable spending before you open the app. Treat it like a night out — once the budget is gone, the session is over. Never chase losses with money you cannot afford to lose.
It is easy to lose track of time when you are enjoying a game. Set a timer on your phone before each session. When it goes off, take a break — stretch, grab a snack, and check in with yourself before deciding whether to continue.
Avoid gaming when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and can lead to decisions you would not normally make. Gaming should be a choice made with a clear head.
All casino games have a house edge — that is how they work. Losses are a normal part of gaming, not a problem to be solved by playing more. Accept losses as the cost of entertainment, not as debts to be recovered.
Gaming is one activity among many. Make sure it does not crowd out time with family in Manila, Cebu, or Davao, your work or studies, physical activity, or other hobbies. A balanced life makes gaming more enjoyable, not less.
If gaming is starting to feel like a problem, talk to someone you trust — a friend, a family member, or extbo's support team. Keeping it to yourself makes it harder to address. There is no shame in asking for help.
extbo is built for Filipino players who want great games and a platform they can trust. Register today and enjoy gaming with the full protection of extbo's responsible gaming tools — because fun should never come at a cost you cannot afford.
21+ Real-money gaming is for adults only. extbo supports responsible gaming. If gaming stops being fun, use our tools or contact support — we are here to help.