At extbo, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data extbo collects, why we collect it, how we use it, and what rights you have over your own information. Please read it carefully before registering.
21+ extbo is a real-money gaming platform for adults aged 21 and above only.
extbo collects only the data necessary to operate your account, verify your identity, process payments, and comply with Philippine regulatory requirements. We do not collect data we do not need.
All data transmitted to and from extbo is encrypted using industry-standard TLS protocols. Sensitive data at rest is stored using AES-256 encryption. Access to player data is strictly role-limited within the extbo team.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by extbo. We honour these rights promptly.
extbo does not sell your personal data. We share data only with payment processors, identity verification providers, and regulatory authorities — and only to the extent required to operate the platform lawfully.
extbo uses essential and analytical cookies to keep the platform running smoothly and to understand how players use the site. You can manage cookie preferences through your browser settings at any time.
If you have any questions about how extbo handles your data, or if you wish to exercise your data rights, you can reach our Data Protection Officer directly. We respond to all data enquiries within five business days.
This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By using the extbo Platform, you consent to the practices described in this Policy.
extbo ("we," "us," "our," or "extbo") operates the online gaming platform accessible at extbo.net (the "Platform"). We are committed to protecting the privacy and personal data of all players and visitors who interact with the extbo Platform.
This Privacy Policy ("Policy") describes how extbo collects, uses, stores, shares, and protects personal data in connection with your use of the Platform. It also describes the rights you have in relation to your personal data and how you can exercise those rights.
This Policy applies to all personal data collected through the extbo Platform, including data collected during account registration, identity verification, payment processing, gameplay, customer support interactions, and your use of the extbo mobile application. It should be read alongside extbo's Terms & Conditions and Responsible Gaming Policy.
By registering an account on extbo or by continuing to use the Platform after this Policy has been updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, extbo is the personal information controller in respect of the personal data collected through the Platform. This means extbo determines the purposes for which and the manner in which your personal data is processed.
extbo has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection law. You may contact the DPO using the contact details set out in Section 15 of this Policy.
extbo collects the following categories of personal data in connection with your use of the Platform:
extbo does not collect or store full payment card numbers. All payment processing is handled by our regulated payment partners. extbo only receives confirmation of transaction status and the account name associated with the payment method.
extbo collects personal data through the following means:
extbo uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, username and password |
| Age and identity verification (KYC) | Identity data, verification documents, date of birth |
| Processing deposits and withdrawals | Financial data, identity data, contact data |
| Providing gaming services and recording game outcomes | Identity data, usage data, game history |
| Customer support and dispute resolution | Identity data, contact data, communications data |
| Fraud prevention and AML compliance | All categories of data as required |
| Responsible gaming monitoring and intervention | Usage data, game history, financial data |
| Sending account notifications and service updates | Contact data, identity data |
| Sending promotional communications (where consented) | Contact data, usage data |
| Platform analytics and improvement | Technical and usage data (aggregated and anonymised where possible) |
| Compliance with legal and regulatory obligations | All categories of data as required by applicable law |
extbo will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
extbo processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:
extbo does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances and only to the extent necessary for the stated purpose:
extbo shares financial and identity data with regulated payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
extbo uses regulated third-party identity verification services to conduct KYC checks. These providers receive copies of your identification documents and verification images solely for the purpose of confirming your identity and age. They are contractually prohibited from using your data for any other purpose.
extbo may disclose your personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory direction. This includes reporting obligations under Philippine AML regulations.
extbo engages third-party service providers to assist with the operation of the Platform, including cloud hosting, data analytics, customer support software, and cybersecurity services. These providers act as personal information processors on extbo's behalf and are contractually required to process your data only in accordance with extbo's instructions and this Policy.
In the event of a merger, acquisition, or sale of all or substantially all of extbo's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
All third parties with whom extbo shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes for which it was shared.
extbo uses cookies and similar tracking technologies on the Platform. Cookies are small text files placed on your device when you visit the Platform. They help extbo recognise your device, maintain your session, and understand how you use the Platform.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the extbo Platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, or your mobile browser).
extbo does not use cookies to track your activity on third-party websites unrelated to the Platform.
extbo retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
The following general retention periods apply:
When personal data is no longer required, extbo will securely delete or anonymise it in accordance with our data disposal procedures.
extbo implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. extbo will notify affected players and the National Privacy Commission of the Philippines in the event of a personal data breach that is likely to result in a risk to your rights and freedoms, in accordance with the requirements of the Data Privacy Act of 2012.
You are responsible for maintaining the security of your extbo account credentials. If you suspect that your account has been compromised, please contact extbo support immediately.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by extbo:
To exercise any of these rights, please contact extbo's Data Protection Officer using the contact details in Section 15. extbo will respond to all data rights requests within fifteen (15) calendar days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.
extbo may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to an unauthorised person.
21+ Only: The extbo Platform is strictly for adults aged 21 years and above. extbo does not knowingly collect personal data from individuals under the age of 21.
extbo actively enforces its minimum age requirement through mandatory age verification during the registration and KYC process. If extbo discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all funds will be returned to the depositing payment method, and all personal data associated with the account will be securely deleted.
If you are a parent or guardian and believe that a minor has registered an account on extbo, please contact us immediately using the details in Section 15 so that we can take prompt action.
extbo's primary operations and data storage are based in the Philippines. However, some of extbo's third-party service providers — including cloud hosting and identity verification providers — may process personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, extbo ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require the recipient to apply data protection standards equivalent to those required under Philippine law. extbo will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without first implementing appropriate safeguards.
extbo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material, extbo will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this Policy. Your continued use of the extbo Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the Platform and may close your account in accordance with extbo's Terms & Conditions.
We encourage you to review this Policy periodically to stay informed about how extbo protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or extbo's handling of your personal data, please contact our Data Protection Officer:
Data Protection Officer — extbo
Email: [email protected]
(plain text — not a clickable link)
For general support enquiries, you may also reach the extbo support team via the in-platform live chat, available 24 hours a day, 7 days a week. extbo aims to acknowledge all data-related enquiries within two (2) business days and to resolve them within fifteen (15) calendar days.
If you are not satisfied with extbo's response to your data rights request or complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
We take your privacy seriously so you can focus on what matters — enjoying the games. Register your extbo account today and experience secure, fair, and responsible online gaming built for Filipino players.
21+ Real-money gaming is for adults only. Please gamble responsibly.